James Ewing

Experience & Education

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  Product Manager | Business Analyst

  Ria Financial

  2016 - Current

  • Gather, analyze and document product and business requirements with customer and stakeholder interviews. Prepare PRD’s and mockups. Present to technical, business and design teams. Plan rollout and MVPs.

  • Drive process improvements and define resolution plans using data analysis and KPIs.

  • Develop large-scale backend systems that support a variety of customer facing applications.

  • Measure project performance and perform risk management using appropriate tools and techniques.

  • Manage and influence technical teams to carry out necessary request to meet the departments needs.

  • Work directly with development and support teams to ensure comprehensive and seamless rollout of new features.

  • Report on projects’ status and manage escalation procedures as needed.

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  Director of Web Development

  Celtis Ventures, Inc.

  2016 - Current

  • Identified and planned web product opportunities. Conducted discovery meetings using data analytics and success metrics to evaluate risks for stakeholders.

  • Analyzed client needs based on their requirements, developed proposals, prepared and delivered formal presentations and wrote production schedules. Lead daily and weekly meetings to evaluate and coordinate priorities.

  • Oversaw all stages of web project development from conception to deployment using Agile project management methodology. Included assisting in coding, UX Wireframes and UI Mockups.

  • Supervised collaborative design and system architecture process with development, digital marketing, and design teams.

  • Evaluated risks and benefits of proposed projects that meet client needs using data analysis, creative problem solving, programming skills and robust quality assurance routines.

  • Oversaw timelines and budgets for the client while coordinating specs with developers, designers and SEO teams.

  • Managed client engagement and feedback; Ensured formal review milestones are met.

  • Tracked and referenced KPIs and analytics for functionality enhancements, problem/conflict resolution and client training.

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  Office Manager

  Digital Installers, Inc.

  2012 - 2015

  • Managed project scope, budget, schedules and work flow for deliverables, adjusting resources to ensure project success and completion.

  • Managed and engaged in Wordpress web operations including maintenance of company website (www.digitalinstallers.com) and content management (i.e. testimonials, blog posts, photos, graphics design, non-profit events by DI Cares and company info.)

  • Designed and distributed graphic and visual ad materials, email blasts and online marketing, including production and video editing.

  • Primary liaison to business customers speaking strategically to clients and assisting is issue resolution.

  • Oversaw key business operations: Worked with clientele to customize installation, designed and createed project estimates, organized product orders using web-based software (SaaS), invoiced clients, managed inventory and procurement.

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  Warehouse Manager and Assembly Technician

  Westlake Audio, Inc.

  2006 - 2009

  • Quality control of new product shipments including empty cabinet inspection, driver wiring and placements according to schematic specifications, receiving and managing warehouse inventory

  • Full assembly of speaker units, crossovers, and drivers with impedance testing

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  Web Development Immersive Professional Diploma

  General Assembly

  2015 - 2016

  Full Stack Web Development Immersive Program

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  Associates of Arts degree in Business Administration

  University of Phoenix

  2009 - 2010

  Concentration in Finance
  GPA: 3.8

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  PMP Certification

  Project Management Institute

  Projected completion Fall 2020